Terms and Conditions CEO88 – Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and ceo88 ("Platform", "we", "us") regarding the use of ceo88.vu and all services offered under the ceo88 brand.

By accessing, registering, logging in to, or using any part of the CEO88 platform, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. This agreement is final and takes effect from the moment you first use the platform.

These Terms should be read together with Privacy Policy and the Responsible Gaming CEO88, all of which together form the entire agreement between the user and the platform.

To be eligible to use the ceo88 platform, you must meet all of the following requirements without exception:

• Age: You must be at least 18 years of age or have reached the age of majority under the laws of your country of residence, whichever is higher.
• Legal capacity: You must be legally capable of entering into a binding contract under applicable law.
• Not a restricted national: You are not located in a country or territory where online gambling is specifically prohibited or excluded under local law.
• Not a CEO88 employee: You are not an employee, contractor, or immediate family member of any CEO88 employee or business partner.
• Your own account: You register and use the account solely for your own benefit, and not on behalf of any other individual or entity.

CEO88 reserves the right to request proof of user eligibility in the form of official identification documents at any time. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension or closure.

Each user is only permitted to hold one (1) ceo88 account only. Registering multiple accounts by the same individual — whether using different names, different phone numbers, or modified personal details — is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of all balances therein.

During the registration process, you are required to provide accurate, truthful, and current information, including:

• Full name as shown on your identity card or passport
• An active mobile number registered in your name
• Exact date of birth
• An active email address (if required)
• Preferred account currency

You are solely responsible for keeping your CEO88 username and password confidential. CEO88 shall not be liable for any losses arising from unauthorized access to your account resulting from your own failure to safeguard your login credentials.

Identity verification (KYC – Know Your Customer) is required before your first withdrawal or when requested by ceo88. Documents that may be requested include a copy of your MyKad, passport, or other supporting documents to verify your identity and address.

CEO88 supports over 15 popular deposit and withdrawal methods in Malaysia, including FPX online banking (Maybank2u, CIMB Clicks, Public Bank, RHB Now, and more), digital wallets (Touch 'n Go eWallet, GrabPay, Boost), and direct bank transfers. All financial transactions are processed through secured and encrypted channels.

Deposit: All successful deposits will be credited to your ceo88 account instantly. If your deposit is not credited within 15 minutes, please contact customer support with proof of payment for assistance.

Withdrawal: Withdrawal requests are processed in under 3 minutes for major payment methods. Minimum and maximum withdrawal limits are as stated in the Finance section of the platform. ceo88 reserves the right to request additional verification before approving withdrawals that exceed certain limits.

• Withdrawals may only be made to a bank account or digital wallet registered under the same name as the ceo88 account.
• CEO88 does not accept credit cards as a withdrawal method.
• All deposits must be wagered at least once (1x rollover) before a withdrawal is permitted for regular deposits with no bonus applied.
• CEO88 reserves the right to hold withdrawals until the KYC process is fully completed.

CEO88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, VIP rewards, and prize contests. Each bonus is subject to specific terms and eligibility criteria stated on the relevant promotions page.

General Rollover Requirements:

• Every claimed bonus is subject to the specified rollover (turnover) requirement before the bonus balance can be converted into withdrawable funds.
• The rollover requirement for each promotion varies and is clearly stated in the respective promotion's terms.
• Only wagers placed using bonus balance will count towards rollover requirements, unless otherwise stated.
• Different games may contribute at varying rates towards rollover calculations — further details are available in the specific promotion terms.

Bonus Restriction: CEO88 reserves the right to void bonuses and forfeit associated winnings if there is evidence of bonus abuse, including hedging, bonus arbitrage, using multiple accounts to claim the same bonus, or any other strategy deemed to be promotional exploitation.

All games available on the ceo88 platform — including video slots, table games, live dealer, sports, bingo, and arcade — use a Random Number Generator (RNG) system certified by independent third-party auditors. This means every game outcome is completely random and cannot be manipulated by any party, including ceo88 itself.

CEO88 partners with internationally certified game providers, each holding their own gaming licences and fairness certifications. All gaming systems are regularly audited to ensure ongoing compliance with the highest industry standards.

In the event of a technical issue, server disruption, or software malfunction during a gaming session, CEO88 reserves the right to void the affected bets and refund the original stakes to the user. Any winnings resulting from a clear technical malfunction will be considered void.

Users are strictly prohibited from doing any of the following while using the ceo88 platform:

• Use of automated software: Using bots, automated scripts, artificial intelligence software, or any other automated tools to play games or interact with the platform.
• Fraud and misconduct: Any attempt to defraud ceo88 or other users, including manipulation of game outcomes, exploitation of system bugs, or use of insider information.
• Money laundering: Using the ceo88 platform for money laundering or financing illegal activities.
• Impersonation: Creating an account using another person's identity or false information.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in poker or table games.
• Unfounded chargebacks: Filing credit card chargebacks or unwarranted payment disputes against valid deposits.
• Inappropriate communication: Sending offensive, abusive, or threatening content to support staff or other users.

CEO88 respects user privacy and is committed to protecting all personal information collected during registration and use of the platform. All personal data is processed in accordance with CEO88 Privacy Policy in detail.

User data is protected using industry-standard 256-bit SSL encryption. CEO88 will not sell, transfer, or share users' personal information with third parties for marketing purposes without the user's explicit consent.

CEO88 may share necessary information with regulatory authorities, law enforcement agencies, or third-party payment processors required for the lawful operation of the platform — all subject to strict confidentiality agreements.

CEO88 shall not be liable for any indirect, consequential, or incidental losses arising from the use of the platform, including but not limited to:

• Financial losses from gambling activities
• Service disruptions caused by system maintenance or events beyond ceo88's control
• Unauthorized access to your account due to your own negligence
• Damage to a user's device or software resulting from use of the platform
• Delays or failures caused by third parties such as internet service providers or banks

CEO88 reserves the right to suspend or close a user's account at any time if:

• There is a violation of any provision under these Terms
• The user is found to have provided false information during registration or the KYC process
• There is suspected activity involving fraud, money laundering, or bonus abuse
• User filed an unwarranted chargeback
• Directed by regulatory or law enforcement authorities

Users may also request account closure at any time by contacting the ceo88 support team. For accounts closed at the user's own request, any eligible remaining balance will be processed for withdrawal after all rollover requirements are met and the KYC process is completed.

CEO88 is committed to responsible gaming practices and provides a range of self-control tools to help users manage their gaming activity in a healthy manner:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your personal budget.
• Loss Limit: Set a maximum loss limit for a specified period.
• Play Time Limit: Restrict the duration of play within a single session.
• Self-Break: Take a break from the platform for 24 hours, 7 days, or a longer period.
• Self-Exclusion: Exclude yourself permanently or temporarily from the platform.

If you need further information or assistance regarding responsible gaming, please visit the Responsible Gaming or contact our support team.

CEO88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice, unless otherwise stated. Changes take effect immediately upon being published on this website.

Users are encouraged to review this Terms and Conditions page periodically to stay informed of the latest version. The "Updated" date at the top of this page indicates when the last changes were made.

Continued use of the ceo88 platform after any changes to the terms constitutes acceptance of and agreement to the updated terms. If you do not agree with the changes made, you should stop using the platform and may request account closure.